Privacy statement Table du Sud

At Table du Sud, we value your privacy and aim to be transparent about how we handle your personal data. This privacy statement explains what data we collect, why we collect it, how we use it, and how you can stay in control.

1. Who are we?

We are Table du Sud B.V., based at Koolakkers 12, 5591 RD Heeze, The Netherlands. We are responsible for the processing of your personal data.

You can contact us at privacy@tabledusud.nl.

2. What data do we collect?

Depending on your interaction with us, we may collect:

• - Name and address details
• - Email address and phone number
• - Order and payment details
• - Information about your website usage (e.g., products viewed)
• - Data submitted via forms (e.g., quotation or appointment requests)
• - Newsletter preferences

3. How do we collect your data?

We collect data:

• - Through our website and checkout process
• - When you subscribe to our newsletter
• - In our physical stores
• - Through tools like Calendly, Typeform and ActiveCampaign
• - Via cookies (see our cookie statement)

4. Why do we use your data?

We use your data for the following purposes:

• - Processing your orders and deliveries
• - Customer service and appointment scheduling
• - Sending newsletters (with your consent)
• - Improving our website and services
• - Showing or excluding you from ads (with your consent)

5. External tools and processors

We use third-party services for some processes:

• - Calendly: to schedule appointments
• - Typeform: for customer forms
• - ActiveCampaign: for personalized email communication

- These tools only process data on our behalf. We have signed data processing agreements with these parties.

6. Advertising platforms and personalized ads

With your consent, we may use your data (such as email address or order history) for:

• - Excluding existing customers from ads
• - Creating lookalike audiences on platforms such as Meta (Facebook/Instagram), Google, and Pinterest

- We share data in hashed form only. You can withdraw your consent at any time via our cookie settings or by emailing us.

7. Your rights

You have the right to:

• - Access, correct or delete your data
• - Object to certain uses of your data
• - Withdraw your consent at any time

8. Retention periods

We do not retain your data longer than necessary for the purpose it was collected, unless a legal obligation applies.

9. Security

We apply appropriate security measures to protect your data from loss or misuse.

10. Questions or complaints?

Email us at privacy@tabledusud.nl. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).